A car dealer customer portal for buyers, sellers and consignors
carassessments.com.au includes a car dealer customer portal that gives every buyer, seller and consignor one passwordless login link, branded as your dealership. They sign, pay, upload documents and check progress themselves, so your phone rings less.
Consignor portal
| Listing views this week | 412 |
| Enquiries | 9 |
| Test drives | 3 |
| Offers received | 1, awaiting you |
| Days listed | 18 |
In the app
Your 2019 Hilux SR5
Listed, day 12The customer portal, branded as your dealership. Sample data.
Half your day is answering “where’s it up to?”
Buyers want to know when finance is approved. Sellers want to know when they’ll be paid. Consignors want to know how many people looked at their car this week.
Each of those is a phone call, a text or an email that takes someone off the yard, and the documents they send back arrive as blurry photos in three different inboxes.
How it works
- 1
Send one link
The customer gets a passwordless login link by SMS or email. No account, no password to forget.
- 2
They do their part
Sign documents, pay deposits and balances, upload ID and payout letters, approve price changes and reply in the message thread.
- 3
You see it happen
Every signature, upload and message lands on the lead, deal or consignment in your account.
For buyers
Buyers see their deal status, documents to sign, deposit and balance payments, finance progress and delivery booking. After the sale they get service reminders, warranty information and a “what’s my car worth” check.
- Deal status and documents to sign
- Deposit and balance payments
- Finance progress and delivery booking
- Post-sale service reminders and warranty info
For sellers and consignors
Sellers see their offer, contract, payout status and financier payout confirmation. Consignors see live listing stats, offers to accept or counter, price change approvals, their settlement statement and payout.
- Offer, contract and payout status
- Financier payout confirmation
- Live listing stats and offers
- Price change approvals and settlement statement
Documents and messages in one place
A document vault holds everything signed. Upload requests ask for ID, licence, payout letter or proof of address, and a messaging thread keeps the conversation on the record.
- Document vault
- Upload requests: ID, licence, payout letter, proof of address
- Messaging thread per customer
- Your dealership’s brand first